Strong core values are like pillars of concrete forming the foundation of a business that can successfully scale. When Ruben Martinez founded his family-run company Custom Veterinary Services (CVS) in 2005, he understood the importance of company values and set standards for quality, efficiency and accuracy. This triad of values affects every aspect of the business, including finding suppliers like Enercon who help CVS live up to their values.
As a contract manufacturer of nutritional, grooming, dental and dermatological products for the veterinary industry, CVS helps customers create, formulize test and ultimately package a variety of veterinary products.
When working on a specific project that involved sealing large containers of 70 and 90 mm with unique snap and domed caps, the company struggled with partial seals. Martinez connected with Enercon. “We had an older Enercon, but I was looking for help on a very specific application,” Martinez stated. “The fact that we had already used an Enercon sealer was a real help.”
Once Ruben got in touch with Enercon’s application engineers, numerous lab trials were conducted. The Enercon team had experience with these types of applications and were able to recommend a Super Seal™ cap sealer with two different sealing heads. A standard deep tunnel sealing head for the 70mm caps and a unique custom ‘super wide, deep tunnel’ that worked well for the 90mm caps.
Key to ensuring quality seals for these applications is Enercon’s optimization of the induction sealing field for maximum efficiency. Enercon Product Manager Jeff LaGrange, one of the industry’s foremost experts in the field, says, “With the special sealing head, we’re able to direct the sealing energy to the areas it needs to go without overheating the liner or using excessive amounts of power to achieve a perfect seal.”
“Customer service was amazing,” says Martinez. “And more importantly, the order shipped within the lead time they gave.” CVS loved the Super Seal’s efficient, simple setup and easy learning curve. Martinez also appreciated the periodical check-ins from the Enercon customer service team to make sure startup went smoothly.
Customer service was amazing. And more importantly, the order shipped within the lead time they gave.
Ruben Martinez, Owner of Custom Veterinary Services
With an induction sealing head accurately designed for the application, the new Enercon Super Seal™ provided immediate results. CVS’s packaging operations benefitted from the superior performance of the new sealer. “We have been able to run our lines with more confidence knowing that our caps are sealing correctly,” says Martinez.
The Super Seal™ Cap Sealer has sealed more containers at more packaging operations than any other brand in the world. It’s reliable and accurate. That’s why it became the perfect fit for Custom Veterinary Services to rest-assured that the products they package for their customers are safe, sealed and support their core values.