Last Updated: 12.15.2025

Enercon Industries Limited and Enercon Industries Corporation (together “Enercon,” “we,” “us,” or “our”) are committed to protecting and respecting your privacy. This Policy explains what personal data we collect, how we use it, with whom we share it, how we secure it, your rights, and how to contact us. This Policy applies to visitors and users of our websites (enerconind.com and enerconind.co.uk., collectively the “Websites”), our marketing and customer communications, and any related services (collectively, the “Services”).

We encourage you to read this entire Policy to familiarize yourself with our practices.

1. DATA COLLECTION & PROCESSING

Categories of Personal Information We Collect.

The types of personal information we obtain about you depends on how you interact with us. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. In the past twelve (12) months, we have collected and disclosed the following categories of personal information:

• Identifiers and information about you, such as name, address, email address, telephone number, job title, business name, professional or employment-related information, information relating to your inquiry or purchase, and any other information you voluntarily provide in communication with us;
• Commercial information, such as services purchased, order information, information relating to your use of our Services, details relating to your purchase or inquiry, payment and billing information, and transactional data;
• Communications, such as email communications, information relating to a support or service issue, and chat transcripts or other electronic communications with website chatbots;
• Market information, such as industry or occupation;
• Internet or other similar network information, such as IP address, browser type and version, type of device you use, operating system version, and device identifier, geographic location, pages you view, how you got to our website and any links you click on to leave our website, metadata and user behavioral metrics about your use of our website and emails we send to you (including clicks and opens), session analytics, pages visited on our website, and other metadata about how you interact with our website;
• Applicant and employee information, such as information on your resume or contained in an employment application including references, employment history, screening question responses, training, or educational history.
• Inferences & Interests, such as what services or advertising you might be interested in and your marketing preferences and interactions with our website or emails.

How We Collect Personal Information

We collect personal information about you in multiple ways. This includes:

• When you provide it to us, for example, when you: make an inquiry about our products or services; request a quote, brochure, or technical documentation; register for product demonstrations or webinars; subscribe to newsletters or other marketing updates; establish a customer account or place an order; engage with our technical or support teams; participate in surveys or promotions, or apply for employment with us. Depending on your activity, we may collect identifiers and information about you, including contact, transactional, and preference information. We generally collect and process this data to respond to your requests, fulfil contractual obligations, manage relationships, and improve our services.
• Automatically when you engage with our Services, for instance we automatically collect certain data through cookies, server logs, analytics, and similar technologies. This data helps us understand how our Websites and Services are used, allows us to improve usability and performance, and may be used for purposes of marketing our offerings to you. These technologies may collect your internet or other similar network information, including technical, usage, and interaction data. Some of the technologies that automatically collect this information, such as non-essential cookies, may be managed or disabled at any time through your browser settings, by managing your preferences using our [cookies management tool], or as described in Section 8 below.
• When you call us after interacting with our Websites or Services. We may use, for instance, call-tracking services such as those provided by CallRail, Inc. (“CallRail”) to help us understand which online marketing channels lead to phone inquiries. If you arrive at our Websites through an online advertisement (for example, Google Ads), you may see a unique tracking number that forwards your call to our main business line. CallRail automatically records certain limited call metadata like the caller ID, ad campaign source, the time and date of the call, its duration, and the caller’s phone number. Recordings of calls are stored securely in CallRail’s cloud environment and are accessible only to authorized Enercon personnel for training and quality-assurance purposes. We do not use these recordings or metadata for profiling or automated decision-making. Call tracking data is processed on our behalf by CallRail as a service provider/processer under a written data-processing agreement that includes confidentiality, security, and deletion obligations. You can learn more about CallRail’s privacy practices at www.callrail.com/privacy
• From other sources, for instance if we obtain information about you or your company from public databases, joint partners, social media platforms, and other third parties to help us provide relevant content, services, and offers. This may include: publicly available professional information; information provided by distributors, resellers, or sales partners; data from marketing or analytics providers; information from event partners or organizers; and recruitment agencies. We use this information to update and maintain records, understand our customer base, and ensure we communicate appropriately with business contacts.

2. DATA USES

We use personal data as necessary for the performance of our Services (“Performance of Contract”); to comply with our legal and contractual obligations (“Legal Obligation”); and to support our legitimate interests in maintaining and improving our Services, such as to understand how our Websites or Services are used or how our campaigns are performing, to gain insights which help us dedicate our resources and efforts more efficiently, to market, advertise, or sell our Services, to provide customer service and support operations, and to protect and secure our users, customers, prospects, and our company and Services (collectively, “Legitimate Interests”). If you reside or are using the Websites or Services in a territory governed by privacy laws under which “consent” is the only or most appropriate legal basis for the processing of personal data as described herein (in general, or specifically with respect to the types of personal data you expect or elect to process or have processed by us or via the Services, or due to nature of such processing) (“Consent”), your acceptance of our Terms and Conditions and of this Privacy Policy will be deemed as your consent to the processing of your personal data for all purposes detailed in this Policy. If you wish to revoke such consent, please contact us using the email or mailing addresses provided below.

Specifically, we use personal data for the following purposes and in reliance on the legal bases for processing noted next to them, as appropriate:

• Providing and managing our products and services: We use information you provide, such as contact, business name, or transactional details to respond to inquiries, issue quotes, fulfil purchase orders, and provide installation, servicing or after-sale support. (Performance of Contract; Legal Obligation; Legitimate Interests.)
• Customer communications and administration: We process your information to communicate essential information about your relationship with Enercon, such as confirmations, account updates, and changes to our terms or policies. (Performance of Contract; Legal Obligation; Legitimate Interests.)
• Marketing and business development: We use limited business contact information to share updates about Enercon products, services, events, and relevant industry insights. Marketing is conducted responsibly, primarily in a business-to-business (B2B) context, and you can opt out at any time. Where marketing is based on our legitimate interests, you may object at any time. Where applicable law requires consent, we will obtain your consent before sending such materials. (Legitimate Interests; Consent.)
• Improving our websites: We analyze site usage and interaction data, as outlined above, to maintain and enhance the functionality of our Websites, resolve technical issues, and tailor content to user interests. When required by applicable law, cookies and analytics tools are activated only with your consent. (Legitimate Interests; Consent.)
• Security and fraud prevention: Technical identifiers and system logs may be used to protect our network, equipment, and users from unauthorized access, cyber threats, or misuse. (Legitimate Interests.)
• Recruitment and employment: When you apply for a role with Enercon, we use your personal information to manage recruitment, evaluate stability, and fulfil legal employment requirements. If your application is unsuccessful, we may retain your details for a limited period for future opportunities. (Legal Obligation; Legitimate Interests.)
• Compliance, record-keeping, legal rights and dispute resolution: We process certain information to meet legal, regulatory, and tax obligations, maintain accurate business records, and demonstrate compliance with quality and safety standards. We may also process relevant data to establish, exercise, or defend legal claims or respond to lawful requests from authorities. (Performance of Contract; Legal Obligation; Legitimate Interests.)

3. DATA LOCATION

Enercon is a global organization with corporate offices, data centers, and partners located in multiple jurisdictions. Consequently, your personal information may be collected, stored, or processed in the United States or the United Kingdom, or other countries where we may operate. We take appropriate steps to ensure that all transfers of personal data occur lawfully and that your information remains protected to the same high standards wherever it is processed. Any third-party providers that process your data do so under written contracts that require confidentiality, limit processing to specified purposes, and impose appropriate security measures.

4. DATA DISCLOSURE

Enercon does not sell or share personal information for monetary or other valuable consideration.

Enercon values your trust and does not sell, rent, or lease personal information to third parties. Use of advertising or analytic cookies may be considered “sharing” under certain privacy laws, and we therefore use those technologies only with your consent or subject to your right to opt out (as applicable). We disclose personal information only when necessary to achieve the purposes described in this Policy, to support our legitimate business operations, or to meet our legal and regulatory obligations, and all third parties who receive personal information from us are required to protect it in accordance with applicable data protection laws and to process it only under our written instructions. We may disclose your personal information:

• to any other person as specified at the point of collection and as otherwise set out in this Policy;
• as you direct us to or where you have consented to such disclosure;
• to a buyer or other successor in the event of or during a merger, divestiture, restructuring, dissolution, or other sale or transfer of some or all of our assets or equity, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information is among the assets transferred;
• to comply with any court order or legal obligation, including responding to any lawful government or regulatory request, or if we believe disclosure is necessary to enforce or protect our rights, property, safety, or that of our users or third parties; and
• to the following third parties (which include CallRail, as further described above), and to whom we have disclosed personal information in the past 12 months:

Category of Information Disclosed	Categories of Service Providers and Third Parties with whom Personal Information is Disclosed
Identifiers	With our affiliates, subcontractors, service providers, and other third parties we use to support our business (including marketing and analytics providers); social media networks; and legal or regulatory authorities and other relevant third parties for legal reasons.
Commercial Information	With our affiliates, subcontractors, service providers, and other third parties we use to support our business; and legal or regulatory authorities and other relevant third parties for legal reasons.
Communications	With our affiliates, subcontractors, service providers, and other third parties we use to support our business and legal or regulatory authorities and other relevant third parties for legal reasons.
Market Information	With our affiliates, subcontractors, service providers, and other third parties we use to support our business; and legal or regulatory authorities and other relevant third parties for legal reasons.
Internet or Other Similar Network Information	With our affiliates, subcontractors, service providers, and other third parties we use to support our business; and legal or regulatory authorities and other relevant third parties for legal reasons.
Demographic Information	With our affiliates, subcontractors, service providers, and other third parties we use to support our business; and legal or regulatory authorities and other relevant third parties for legal reasons.
Applicant Information	With our affiliates, subcontractors, service providers, and other third parties we use to support our business; and legal or regulatory authorities and other relevant third parties for legal reasons.
Inferences & Interests	With our affiliates, subcontractors, service providers, analytics providers, and other third parties we use to support our business; social media networks; and legal or regulatory authorities and other relevant third parties for legal reasons.

5. COOKIES AND TRACKING TECHNOLOGIES

Our Websites utilize “cookies”, “tags”, “pixels”, “web beacons”, and other similar tracking technologies (all called “cookies” for purposes of this Policy) to improve functionality, analyze performance, and personalize your experience. Cookies are small text or image fields placed on your device when you visit a website. They help us remember your preferences, understand how our Websites are used, and ensure that certain technical features work properly.

Types of Cookies We Use

• Strictly Necessary Cookies: these cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
• Performance Cookies: these cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
• Functional Cookies: these cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
• Social Media Cookies: these cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

You can view the specific cookies we use by clicking this link to open the cookie manager, after which you can learn more by opening each drop-down menu.

Our Websites include third-party integrations such as analytics tools, embedded videos, or social-media widgets. These providers may place their own cookies or tracking technologies and process your data for their own purpose. Enercon does not control these cookies and encourages users to review each provider’s privacy notice to understand how their information is used.

How We Use This Information

Cookie-generated data helps us ensure that our Websites function properly and securely, recognize returning visitors and maintain session preferences, understand how visitors interact with our content and improve relevance, compile anonymous statistics that guide future website enhancements, or advertise our products and services including in ways that are personalized or directed to you. Where cookies are used for analytics or personalization, we rely on legitimate interests, or, when required by law, your consent.

Managing Cookies and Consent

When you first visit our Websites, a cookie banner or pop-up will present you with options to manage non-essential cookies. You can update your preferences at any time using that banner or through your browser settings.

You may also be able to manage your interaction with cookies through configurations available in your browser. Most browsers automatically accept cookies but allow you to block or delete them if you wish. Disabling certain cookies may limit some site functions or reduce the quality of your browsing experience.

Our Websites also recognize and respect the Global Privacy Control (“GPC”) browser signal. At this time, we do not recognize or respond to other “opt-out” signals sent by some browsers or plug-ins.

You can change or withdraw your consent or preferences at any time using the cookie banner or through your browser settings. Certain analytical and advertising cookies may constitute “sharing”; you can manage or opt-out of these cookies at any time through our cookie banner.

Click Here to Update Your Cookie Settings

6. COMMUNICATIONS

We communicate with customers, suppliers, and partners in the ordinary course of business using email, phone, post, and other channels. These communications support our sales, service, and administrative functions and may also include marketing messages consistent with your stated preferences.

Service and Transactional Communications

We may contact you to confirm or update your inquiries, quotes, or orders; provide delivery or service notifications; issue invoices, statements, or account information; respond to technical or after-sales support requests; or inform you of material changes to our policies, terms, or product information. These communications are transactional or administrative in nature and are necessary to perform our contractual and legal obligations. You cannot opt out of them because they are not promotional, they relate directly to services or products you have requested.

Marketing and Informational Communications

Enercon may send B2B communications such as newsletters, product updates, invitations to industry events, or technical bulletins. Marketing communications are either sent with your consent or under our legitimate interests in promoting relevant products and services to existing business contacts. You may withdraw consent or object to marketing at any time by using the “unsubscribe” link in any email, updating your subscription preferences, or contacting us directly at data@enerconind.co.uk (UK or EEA) or samarketing@enerconmail.com (US). We aim to send communications only when they are relevant, targeted, and proportionate to your professional relationship with us.

Telephone and Recorded Interactions

For quality assurance and training, some customer service sales or calls may be monitored or recorded. If recording occurs, you will be informed in advance. Call recordings are retained only for as long as necessary to achieve their purpose and are deleted securely. We also use CallRail, a third-party service that collects information about calls we receive and their source, as further described above.

7. PROTECTION AND RETENTION OF PERSONAL INFORMATION

Enercon implements technical, organizational, and contractual measures to designed to protect personal information we collect and process from unauthorized access, disclosure, alteration, or destruction. While we are committed to maintain strong security practices, no system or method of transmission over the internet can guarantee absolute security. If you suspect any unauthorized access or misuse of your personal information, please contact us immediately at data@enerconind.co.uk (UK or EEA) or samarketing@enerconmail.com (US).

Except where a longer period is required or permitted by law, we retain personal information only for as long as necessary to fulfill the business or commercial purposes disclosed in this Policy, or as otherwise permitted or required by law. This includes retention needed to meet legal, regulatory, contractual, backup, or audit obligations. Once information is no longer required, it is securely deleted or anonymized in accordance with our data-protection and record-management policies. We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

All recipients of personal data, whether internal or external, are required to use personal information only for the intended and lawful purpose, protect the personal information by using appropriate technical and organizational measures, and delete or return the personal information when it is no longer needed. Enercon regularly reviews its third-party relationships to verify compliance with these obligations.

8. CHILDREN’S PRIVACY

Our Websites are not intended for use by those under the age of 16, and we do not knowingly collect, use, process, or otherwise disclose information about children under the age of 16, nor do we wish to do so. If we learn that a person under the age of 16 is using the Website or the Services, we will attempt to prohibit such use and will make our best efforts to promptly delete any personal data stored with us regarding such individual. If you believe that we might have any such data, please contact us by e-mail or mail at the addresses provided below.

9. DATA SUBJECT RIGHTS

Rights You May Have

Enercon respects the rights of individuals regarding their personal information. Depending on your jurisdiction and applicable data protection law, you may have certain rights over the personal data we hold about you. You may exercise these rights free of charge, and we endeavor to respond within one month unless a longer time or an extension is permitted by law. Where applicable, we aim to make it straightforward for you to exercise these rights and to respond promptly and transparently to all requests. Subject to applicable law, you may have one or more of the following rights.

• Access/Know: You can request confirmation of whether we process your personal information and to receive a copy of the personal information we hold about you. California residents may also request the categories and specific pieces of personal information we collected, the sources of that information, the business or commercial purposes for collecting it, and the categories of third parties to whom it was disclosed.
• Correction: You can request that we correct or update inaccurate or incomplete personal information.
• Deletion: You can request for us to delete personal information we hold about you where we no longer need it or where you withdraw consent. Certain information may be retained where required or permitted by applicable law.
• Portability: You may request that we provide a copy of your personal information in a structured, commonly used, and machine-readable format so you can reuse it elsewhere, or that we transfer it directly to another organization, where technically feasible.
• Restriction/Objection/Opt-Out: Under GDPR, you can request for us to restrict or stop processing your information in certain circumstances or object to processing based on our legitimate interests. Under California law, California residents can opt-out of the sale or sharing of personal information for cross-context behavioral advertising.
• “Shine the Light”: California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to a third party for the third party’s direct marketing purposes.
• Non-Discrimination: You may have a right not to be discriminated against for exercising your rights in connection with your personal information.
• Appeal: You may appeal our decision regarding your request within a reasonable time period.
• Withdraw Consent: If we rely on your consent to process your information, you may withdraw that consent at any time by contacting us or by using the unsubscribe or cookie-preferences links provided.
• Complain: If you are located in the U.K. or EEA and have concerns about how we handle your data, you may contact your local supervisory authority. In the U.K., this is the Information Commissioner’s Office, www.ico.org.uk.

These rights are not absolute. There may be legal, regulatory, or contractual reasons why we must retain certain data even after a request for deletion or restriction and, depending on your jurisdiction, we may not be required to honor these rights. Where this is the case, we seek to explain those reasons to you clearly.

Exercising Your Rights

To learn more about our privacy practices or to request to exercise one of the rights above, you can contact us using the following details.

For UK or EEA Contacts:

Email: data@enerconind.co.uk

Mailing Address: Data Compliance, Enercon Industries Ltd, 62-64 Edison Road, Aylesbury, HP19 8UX, U.K.

For US Contacts:

Email: samarketing@enerconmail.com

Mailing Address: Enercon Industries Corporation, N120 W19349 Freistadt Rd., Germantown, WI 53022, USA

Phone: +1.262.255.6070

When you make a request, we may take steps to verify your identity before acting on it. We may ask for limited additional information that we already hold to confirm who you are. If you authorize someone to act on your behalf, we may require written confirmation of that authorization.

10. CONTROLLER AND PROCESSOR ROLES

Enercon comprises distinct legal entities that coordinate closely to deliver our products and services.

• For U.K./EEA data subjects, Enercon Industries Ltd acts as the data controller for personal information collected through www.enerconind.co.uk and related UK/EEA operations.
• For U.S. data subjects, Enercon Industries Corporation acts as the data controller for personal information collected through www.enerconind.com and North American activities.

In some cases, the two entities may act as joint controllers or processors for shared business functions such as global sales support, service coordination, and marketing operations. In those situations, both entities work under a mutual agreement that defines their respective roles and responsibilities for data protection and individual-rights compliance. Each Enercon entity remains responsible for ensuring that personal information is processed lawfully, fairly, and transparently, and that any third-party processors engaged on our behalf provide appropriate security and confidentially safeguards.

11. UPDATES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When updates are made, the “Last Updated” date at the top of this page will be revised. Significant changes that materially affect how we handle your personal information will be communicated clearly before taking effect.

We encourage you to review this Policy periodically to stay informed about how we protect and process your information.