Shopping on price can be smart and risky at the same time. In most cases, Enercon is able to meet the needs of even the most budget conscious purchaser.
Occasionally we do lose an order because of a competitor’s lower price. And the customer feels like he’s receiving a bargain. But often the savings of a few dollars up front is offset by the long term costs. There is more to purchasing an induction sealing system than finding the lowest price. Consider the following examples:
Enercon guarantees its systems will perform to your specifications or we will provide the next larger system, at no charge, or accept your system back and give you a full refund! Some lower priced competitors can’t match that offer. In some cases it’s because they only manufacture one system.
No one in the industry has more application knowledge than Enercon. This is especially important for unusual sealing applications that require other than standard closures. And it’s also important when you run into an application issue. Chances are we can help you solve most problems very inexpensively over the phone.
A customer recently called me after buying a system from another company because of “price”. Unfortunately, he found out that when he had an application problem, the maker of the equipment advised him he couldn’t help. The few hundred dollars that the customer “saved” went down the drain in a hurry in lost production.
It turned out that the company he purchased the sealer from really only offered induction sealers as a sideline. Because of their concentration on other pieces of packaging equipment they simply weren’t qualified to service the cap sealer they sold.
Enercon also offers an unbelievable trade-in program. As your needs grow, Enercon's product line grows with you. Enercon accepts trade-ins on all system upgrades. This way you'll be assured of always having the latest technology available.
So, before making a decision that may save you a few hundred dollars on the front end, but end up costing you thousands of dollars when you have a problem, make sure the company you’re giving the purchase order to can offer everything that Enercon offers in terms of reliability, service, application knowledge and follow up.
Be a smart buyer; read the proposal carefully, investigate the vendor’s reputation for product quality and service, and ask a lot of questions. You’ll be glad you did.
Enercon’s established itself as the leading supplier of induction sealing systems for a good reason. We’re dedicated to bringing you the very best value for your cap sealing investment.
Originally appeared in: eNews: Induction Sealing Technology 1st Quarter 2003