{"id":1739,"date":"2023-10-09T20:19:42","date_gmt":"2023-10-09T20:19:42","guid":{"rendered":"https:\/\/www.enerconind.com\/web-treating\/?post_type=resources&#038;p=1739"},"modified":"2025-07-17T14:50:52","modified_gmt":"2025-07-17T14:50:52","slug":"enercon-power-supplies-with-artificial-intelligence-enable-remote-support","status":"publish","type":"resources","link":"https:\/\/www.enerconind.com\/web-treating\/library-resource\/enercon-power-supplies-with-artificial-intelligence-enable-remote-support\/","title":{"rendered":"Enercon Power Supplies with Integrated Intelligence Enable Remote Support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Release date: 9\/1\/2020<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enercon\u2019s&nbsp;<a href=\"\/web-treating\/corona-treaters\/power-supplies\/\">newest power supplies<\/a>&nbsp;provide converters and extruders with multiple options for remote support. And with travel more limited these days, this is an important feature to ensure uptime. The capabilities for remote support come in two levels: customers connecting the power supplies to a network for live support, or the more common method of downloading data from the power supply for review by Enercon Engineers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One of the key architects of the technology, Enercon\u2019s Engineering and R&amp;D Manager Brian Croke says, \u201cIn addition to collecting event, fault and operating data, the system\u2019s built-in intelligence captures critical information when a fault occurs. It\u2019s the equivalent of having an Enercon Engineer connected to the system with an oscilloscope at the time of the fault.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This information is downloaded to a USB and sent to Enercon for review in the company\u2019s proprietary data capture analyzer tool. This tool allows Enercon engineers to view all critical operating data across custom reports to diagnose problems and ultimately remedy the cause.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The technology has already proved valuable for Enercon\u2019s customers both in the United States and around the globe. In addition to reducing the diagnosis time of potential issues, Enercon has also been able to update software remotely for customers without the need for a service visit.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"458\" src=\"https:\/\/media.enerconind.com\/wp-content\/uploads\/sites\/3\/2023\/10\/02144715\/smart-power-supplies-with-remote-support.jpg\" alt=\"\" class=\"wp-image-1740\" srcset=\"https:\/\/media.enerconind.com\/wp-content\/uploads\/sites\/3\/2023\/10\/02144715\/smart-power-supplies-with-remote-support.jpg 700w, https:\/\/media.enerconind.com\/wp-content\/uploads\/sites\/3\/2023\/10\/02144715\/smart-power-supplies-with-remote-support-300x196.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/media.enerconind.com\/wp-content\/uploads\/sites\/3\/2023\/10\/02144714\/Enercon-Power-Supplies-Remote-Support.pdf\">DOWNLOAD REMOTE SUPPORT DOCUMENT<\/a><\/div>\n<\/div>\n","protected":false},"featured_media":1740,"parent":0,"menu_order":0,"template":"","resource_type":[18],"resource_application":[],"technology":[32],"application_subcategory":[],"class_list":["post-1739","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_type-press-release","technology-corona"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Enercon Power Supplies with Integrated Intelligence Enable Remote Support - Corona, Plasma and Flame Surface Treating<\/title>\n<meta name=\"description\" content=\"Discover the ultimate in Corona Treater Power Supply Technology. Compak Pro Power Supplies make operation, troubleshooting &amp; data collection easier than ever.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.enerconind.com\/web-treating\/library-resource\/enercon-power-supplies-with-artificial-intelligence-enable-remote-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enercon Power Supplies with Integrated Intelligence Enable Remote Support - Corona, Plasma and Flame Surface Treating\" \/>\n<meta property=\"og:description\" content=\"Discover the ultimate in Corona Treater Power Supply Technology. Compak Pro Power Supplies make operation, troubleshooting &amp; data collection easier than ever.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.enerconind.com\/web-treating\/library-resource\/enercon-power-supplies-with-artificial-intelligence-enable-remote-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Corona, Plasma and Flame Surface Treating\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-17T14:50:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/media.enerconind.com\/wp-content\/uploads\/sites\/3\/2023\/10\/02144715\/smart-power-supplies-with-remote-support.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"458\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.enerconind.com\\\/web-treating\\\/library-resource\\\/enercon-power-supplies-with-artificial-intelligence-enable-remote-support\\\/\",\"url\":\"https:\\\/\\\/www.enerconind.com\\\/web-treating\\\/library-resource\\\/enercon-power-supplies-with-artificial-intelligence-enable-remote-support\\\/\",\"name\":\"Enercon Power Supplies with Integrated Intelligence Enable Remote Support - Corona, Plasma and Flame Surface Treating\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.enerconind.com\\\/web-treating\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.enerconind.com\\\/web-treating\\\/library-resource\\\/enercon-power-supplies-with-artificial-intelligence-enable-remote-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.enerconind.com\\\/web-treating\\\/library-resource\\\/enercon-power-supplies-with-artificial-intelligence-enable-remote-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/media.enerconind.com\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2023\\\/10\\\/02144715\\\/smart-power-supplies-with-remote-support.jpg\",\"datePublished\":\"2023-10-09T20:19:42+00:00\",\"dateModified\":\"2025-07-17T14:50:52+00:00\",\"description\":\"Discover the ultimate in Corona Treater Power Supply Technology. 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