Late last week we received a call from a potential customer in a bit of a panic. Earlier in the day we had chatted about a new induction sealer for their growing business, however 8 hours later that need became more immediate.
As any growing business needs to do, they were working hard to conserve cash and a few months earlier purchased a hand held induction cap sealer imported from Asia. Unfortunately, the workload took its toll on the system and it failed. That's where the panic set in.
Needing to get product out, we received the call to see how we could help. Enercon's Owen Schmidt jumped on it to get them back up and running with our Super Seal Jr
. Although our normal UPS pickup time had already passed, Owen rushed to get a system packaged and overnighted to them. By 10am the next morning, Owen had saved the day and ensured production schedules were met!
Have you had a similar experience? An experience with Enercon that stands out which you want to share? Email me
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